Project Description

Staff Safety at Hillerød Municipality

Hillerød Municipality

Hillerød Municipality is located to the North of Copenhagen and has approximately 50.000 inhabitants. It has been a landmark for hundreds of years and centred around the famous Royal Castle of Frederiksborg. The municipality covers an area of 213 km2 including 14 smaller villages.

Hillerød Municipality has a high degree of services for its citizens. Spread over the entire municipality, institutions fulfill various functions. Such as psychiatry, unemployment centre, day and night nurses, elderly care, schools etc.

Security and staff protection is of course very important to the municipality. Moreover, there is always focus on staff well-being as well as protection during their workday.

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Centralised Server Solution

Hillerød Municipality has selected ZONITH´s centralized alarm server as it can handle multiple buildings and institutions at the same time. Staff safety systems previously installed around the municipality were all isolated. Many of them were outdated and required serious expensive maintenance.

The ZONITH centralized alarm server handle panic alerting and positioning. This type of security works very effectively in multi-floor buildings with many rooms. Staff on missions outside are secured as well but with the ZONITH smartphone App and GPS positioning. Finally, fire alarm panels in different facilities have been integrated with the centralized alarm server.

Hillerød Municipality plans to keep to expanding the staff safety system over the coming years. By this moment ZONITH has equipped the following buildings with the unified solution:

Hillerød Town Hall and Citizen Centre

Educational and Counseling Centre

Psychiatric Care House

Chapel

6 Schools

Indoor and Outdoor Protection

The staff of the Citizen Service Centre in the Town Hall as well as in psychiatry are all using ZONITH’s ID cardholders. These have discrete panic button on the back. Besides, wireless panic buttons are mounted in the reception area.

Discreet panic alarming was crucial for the staff to ensure as little escalation as possible. If a staff member presses the panic button, the inhouse guard will immediately receive the alarm. The message will contain information about the person in danger and the location of the incident.

Outdoor safety for schools

Staff and teachers of the municipality schools are wearing the ID cardholder and their smartphones have ZONITH App. Two call options are available. Assistance call and emergency alarm call. The assistance call is used when the teacher needs another staff member to assist in case the situation requires more adults. The emergency alarm call is for more dangerous situations. Those can include for example, immediate evacuation of the school building or schoolyard.

Securing chapel staff

At funerals, people react very differently. Unfortunately, some people cannot control their frustration at a funeral. So they can become aggressive towards the chapel staff.

Therefore, the staff at the chapel has the opportunity, with the help of ZONITH’s panic buttons, to summon their colleagues. Getting the situation under control would be much easier this way.

Key Benefits

  • Centralized alarm server minimizes the software license costs as many institutions share the same.

  • Using one server in the whole Municipality reduces operational and maintenance costs.

  • Discreet panic alert allows quick assistance calling therefore allows to avoid escalated and dangerous situations.

  • Instant alarm notification goes to the inhouse guards and colleagues.

  • Integration with fire panels allows notify the staff about potential fires.

Klaus Haurum, Risk coordinator Hillerød Municipality

”By using ZONITH Centralized Alarm Server, we have been able to outfit many of the municipalities buildings with a very safe panic alerting solution for our staff. The new solution has a much lower cost and is easier to maintain than the standalone systems used before.”
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